rainbet Privacy Policy – How We Handle Your Personal Data

When you register and use the rainbet platform, we collect certain personal information that is necessary to operate your account and provide our services to you in the Philippines. This includes your full name, date of birth, email address, contact number, and paymentdetails you provide during the registration and deposit process. We also collect technical data such as your IP address, device type, browser information, and activity logs when you interact with the platform. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. In some cases, we may request additional identity verification documents, such as a government-issued ID, to comply with applicable regulations and to confirm that you meet the minimum age requirement of 21 years. All information collected is stored securely and accessed only by authorised personnel who need it to carry out their duties. We do not collect more information than is reasonably necessary to provide our services and meet our legal obligations.

The personal information we collect is used primarily to create and manage your rainbet account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We also use your data to communicate important account updates, respond to support enquiries, and send you relevant platform notifications where you have consented to receive them. Your activity data helps us monitor for fraudulent behaviour, protect the integrity of the platform, and ensure a fair experience for all players across the Philippines. We may use aggregated, anonymised data for internal analytics and platform improvement purposes, but this data cannot be used to identify you personally. rainbet does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. If you have questions about how your data is being used, you are welcome to contact us at [email protected] at any time.

rainbet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their specific functions. All third-party service providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified in advance where required by law. We take reasonable steps to ensure that any third party receiving your data maintains appropriate security measures to protect it.

As a registered player on the rainbet platform, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate or incomplete information associated with your account. If you wish to close your account and request deletion of your personal data, you may do so by contacting our support team, subject to any legal retention obligations that may require us to keep certain records for a specified period. You have the right to object to or restrict certain types of data processing where permitted by applicable law. If you believe that your data has been handled in a way that does not comply with this Privacy Policy or applicable regulations, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests promptly and transparently, and we will always aim to resolve any concerns you raise in a fair and timely manner.

rainbet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel only, and all staff who handle personal information are trained on data protection responsibilities. We regularly review and update our security practices to address emerging threats and ensure that our systems remain robust and reliable for players across the Philippines. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities as required by applicable law. We also encourage you to take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential at all times.